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    Privacy Policy

    Effective Date: 20 / 06 / 2026

    At White Cliffs Detailing, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or contact us.

    1. Who We Are

    White Cliffs Detailing
    Mobile Vehicle Detailing
    East Sussex, United Kingdom

    Email: info@whitecliffsdetailing.co.uk
    Website: www.whitecliffsdetailing.co.uk

    2. Information We Collect

    We may collect the following information:

    • Your name 
    • Email address 
    • Phone number 
    • Home or service address 
    • Vehicle details (make, model, registration) 
    • Booking information 
    • Payment information (processed securely by third-party payment providers) 
    • Photos of your vehicle (before and after detailing, with your permission) 

    3. How We Use Your Information

    We use your information to:

    • Book and manage appointments 
    • Provide our detailing services 
    • Contact you regarding your booking 
    • Process payments 
    • Respond to enquiries 
    • Improve our services 
    • Send promotions or updates (only if you've opted in) 

    4. Legal Basis for Processing

    We process your personal information because:

    • It is necessary to fulfil our contract with you. 
    • We have a legitimate interest in running our business. 
    • You have given consent (for marketing communications). 
    • We are legally required to keep certain records. 

    5. How We Store Your Data

    Your information is stored securely using password-protected devices and secure cloud services where applicable.

    We only keep your personal information for as long as necessary to provide our services or comply with legal obligations.

    6. Sharing Your Information

    We do not sell your personal information.

    We may share your information with trusted third parties such as:

    • Payment providers 
    • Accounting services 
    • Booking software providers 
    • Website hosting providers 

    These providers only receive the information necessary to perform their services.

    7. Marketing

    We will only send marketing emails or messages if you have agreed to receive them.

    You can unsubscribe or opt out at any time.

    8. Your Rights

    Under UK GDPR, you have the right to:

    • Access your personal data 
    • Correct inaccurate information 
    • Request deletion of your data 
    • Restrict or object to processing 
    • Withdraw consent 
    • Request a copy of your personal data 

    To exercise these rights, contact us using the details above.

    9. Cookies

    Our website may use cookies to improve your browsing experience and understand how visitors use our site.

    You can control cookies through your browser settings.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

    12. Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

    White Cliffs Detailing
    📧 info@whitecliffsdetailing.co.uk
    🌐 www.whitecliffsdetailing.co.uk

    • Privacy Policy
    • TERMS AND CONDITIONS

    Whitecliffsdetailing

    07789450753

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